[Flrman1]

Is the Trend Micro subscription up to date? If so, I'd keep it and get rid of AVG.

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Hi Flrman 1

The machine is much faster now. Here's hoping it will remain cooperative. Thanks again. LGF

Edited by LGF2TEACH2, 24 January 2006 - 03:15 PM.

[LGF2TEACH2]

Hi Flrman 1

The machine is much faster now. Here's hoping it will remain cooperative. Thanks again. LGF

Edited by LGF2TEACH2, 24 January 2006 - 03:15 PM.

[Flrman1]

You're Welcome!

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

[LGF2TEACH2]

Flrman 1
I would love to follow the above instructions:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.

however, when I try to locate a system restore tab, there is none I am operating Windows 98 is it somewhere else?

Next, I have been trying to run and install Windows Updates but have 2 strikes there too. The first says that Active X is not authorized to run on the page. The second prompts Administrators Only". This machine was previously at a SUNY College (it was my son's before it became my husband's) I think they may have altered settings for operation on campus. I tried reading and applying the help on that site but am out of options that I am aware of. I installed the latest Active X and am logged on as an admin. Please advise on either non threatening dilema. Thanks LGF

[Flrman1]

Sorry, ignore the part about System Restore.. Windows 98 doesn't have it.

Did you lower the security settings for ActiveX in IE and try Windows Update again?

[LGF2TEACH2]

Flrman 1 after lowering the IE security settings, this is the error message I got:

"The Windows Update software did not update successfully. Below are some suggestions to help you proceed:
You may have clicked No when prompted to accept the Trust Certificate. To allow the Windows Update site software to install, click Yes when presented with the Security Warning dialog box.
Your Internet Explorer security settings may be set too high. To install the updated software and access Windows Update, Internet Explorer security must be set to medium or lower, and active scripting and the download and initialization of ActiveX controls must be enabled.

Note These are the default settings for Internet Explorer. For more information about Internet Explorer security and instructions on how to change your security settings, read Microsoft Knowledge Base (KB) Article Q174360.

Were these suggestions helpful? Send us your feedback."

Am I forgetting to do something or could the University have made changes that aren't allowing the update??
LGF

[Flrman1]

Try the updates with Trend disabled.

[Flrman1]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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