[wadeb_21]

My using a toshiba satellite laptop and whenever I log into my profile the computer is really really slow loading everything. I have ran scans on the system for virus's and ad ware/spy ware and the system is clean. I have defraged my disk and it still is running slow, I'm at the point where I don't know what else to do. Does anyone have any ideas I would greatly appreciate it. Thank You

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start > run
cmd
<enter>

type
chkdsk /r
<enter>

say yes to schedule at next boot

Reboot.

Take a walk, this will take a while

[gerryf]

start > run
cmd
<enter>

type
chkdsk /r
<enter>

say yes to schedule at next boot

Reboot.

Take a walk, this will take a while

[wadeb_21]

start > run
cmd
<enter>

type
chkdsk /r
<enter>

say yes to schedule at next boot

Reboot.

Take a walk, this will take a while

Alright I did the chkdsk however it still is slower than malasses. I mean takes forever when I log in, if I try to click on say the internet explorer it takes for ever for it to open up and that goes with all the programs. Do you have any other suggestions, I would appreciate it. Thanks

[gerryf]

please attach a hijackthis log (do not post) so I can see what is running

[wadeb_21]

please attach a hijackthis log (do not post) so I can see what is running

How do I go about doing that?

[gerryf]

download from here:
http://www.geekstogo...ction=show&id=3

run it, choosing run with log.

Save the log that opens in notebook

Press BROWSE > button to navigate to where you saved it. then hit ATTACH button, then post

[wadeb_21]

download from here:
http://www.geekstogo...ction=show&id=3

run it, choosing run with log.

Save the log that opens in notebook

Press BROWSE > button to navigate to where you saved it. then hit ATTACH button, then post

Alright I will give that a try. I appreciate the help.

[wadeb_21]

download from here:
http://www.geekstogo...ction=show&id=3

run it, choosing run with log.

Save the log that opens in notebook

Press BROWSE > button to navigate to where you saved it. then hit ATTACH button, then post

Attached is the HIjack log I log. I'm really not sure what do with it. Will that log hopefully tell us why the PC is running so slow when I log in? Thanks again for your help

Attached Files

•  hijackthis1.txt   8.46KB   93 downloads

[gerryf]

uninstall all things norton.

Reboot. Fix?

I have no real beef with Norton System Tools other than Goback, which should be completely removed under any and all circumstances on a windows xp machine.

The rest of it people say is bloated and slows your machine, but in most cases this is not really the case. Yes, it does use a big chunk of system resources, but unused system resources are wasted anyways.

However, I have seen on more than one occassion where something in Norton goes awry, slowing the system down horribly. Reinstalling Norton after uninstalling will often fix this.

BUut do remove Goback. It performs the same function as MS system restore but causes other odd problems on XP.

[wadeb_21]

uninstall all things norton.

Reboot. Fix?

I have no real beef with Norton System Tools other than Goback, which should be completely removed under any and all circumstances on a windows xp machine.

The rest of it people say is bloated and slows your machine, but in most cases this is not really the case. Yes, it does use a big chunk of system resources, but unused system resources are wasted anyways.

However, I have seen on more than one occassion where something in Norton goes awry, slowing the system down horribly. Reinstalling Norton after uninstalling will often fix this.

BUut do remove Goback. It performs the same function as MS system restore but causes other odd problems on XP.

Ok so just to recap remove all Norton utilities including Norton internet security and system tools then reinstall everything except for go-back correct? Thanks again so much I appreciate the help.

[gerryf]

yes, but test between uninstall and reinstall.

When you reinstall, you may have to reactivate, which is a pain in the butt. It's a toll free number, but I have sat on hold for 1 hourplus.

That crappy activation process, more than anything else, makes me dissuade people from using Norton anymore. I don't mind activation, but if they are going to have it, they have to make it easy for customers to use it.

[wadeb_21]

yes, but test between uninstall and reinstall.

When you reinstall, you may have to reactivate, which is a pain in the butt. It's a toll free number, but I have sat on hold for 1 hourplus.

That crappy activation process, more than anything else, makes me dissuade people from using Norton anymore. I don't mind activation, but if they are going to have it, they have to make it easy for customers to use it.

Ok thanks allot I will give it a try. Thanks again for you help

[wadeb_21]

yes, but test between uninstall and reinstall.

When you reinstall, you may have to reactivate, which is a pain in the butt. It's a toll free number, but I have sat on hold for 1 hourplus.

That crappy activation process, more than anything else, makes me dissuade people from using Norton anymore. I don't mind activation, but if they are going to have it, they have to make it easy for customers to use it.

Ok so I did what you told me to do but I decided not to reload the norton system works, however it my computer is still slow when I log on it takes awhile for stuff to open. I mean I think what you told me to do did speed it up a little bit but still nots not at peak performance. Do you have any other sugestions that would fix the problem? Thanks again.