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Cannot connect to the internet

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My computer will not connect to the internet.
I called comcast and they say my ip address,, is a dummy address. They recommend uninstalling the my ethernet card and reboot but that did nothing. I hit the repair button but the message tells me to contact my administrator or ISP.
I am not too computer literate.
My computer uses the "Realtek RTL8139/810X family pci fast ethernet nic".

Please help.
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