[LivingDeadGirl]

Ok, My computer had a virus called PWsteal.trojan my internet downloads were crap and i have a high speed connection, i didnt know how to erase it so i had to format my computer and i thought this would stop the problem but now my internet downloads are as crappy as they were. What can i do?

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Hi LivingDeadGirl!

When you say erase everything, did you use a Windows XP CD and delete the current partition and create a new one and then format the drive and then install windows on it or did you use a system recovery disk that came with your computer?

Fenor

[Fenor]

Hi LivingDeadGirl!

When you say erase everything, did you use a Windows XP CD and delete the current partition and create a new one and then format the drive and then install windows on it or did you use a system recovery disk that came with your computer?

Fenor

[LivingDeadGirl]

I used Windows Xp cd

[Fenor]

Lets try the easy stuff first. How many computers get on the internet at your home?

Fenor

[LivingDeadGirl]

Just one.

[Fenor]

Ok so I'm figuring you connect directly from the DSL modem to your computer. What I want you to do is the following:

• Turn off your computer
• Unplug the power cord going into the DSL modem
• Wait a minimum of 5 minutes
• Plug the power cord back into the DSL modem
• Wait at least a minute to allow the DSL modem to initialize
• Power on your computer

What we are doing here is what is referred to as power-cycling the DSL modem. Post back how things are going.

Fenor

[LivingDeadGirl]

Ok i did this. Is something supposed to happen?.

[Fenor]

Try downloading a file and see how the transfer speeds are.

Fenor

[LivingDeadGirl]

Nothing changed they are still crappy.

Make Yahoo! your home pageYahoo! Toolbar - Search from anywhere
<img src="http://us.i1.yimg.co...ww/beta/y3.gif" border=0 width=232 this error occurred when i loaded yahoo
And when searching something on the yahoo search tab it looked like this://///////

Edited by LivingDeadGirl, 21 January 2006 - 08:52 AM.

[Fenor]

I'd try uninstall yahoo toolbar. It could be corrupted. What are you trying to download that the speeds are slow?

Fenor

[LivingDeadGirl]

The basics: windows media player, windows updates... since my computer doesn't have anything

[Fenor]

What Antivirus/Anti-spyware programs do you have installed?

Fenor

[LivingDeadGirl]

Norton antivirus 2003.

My local area connection status is:
Speed: 100.0 mb

Activity:
Sent: 5,488 Received: 7,137

Edited by LivingDeadGirl, 21 January 2006 - 08:59 AM.

[Fenor]

Lets take a look at what is starting up when your computer does. Please download HiJackThis (from the link in my signature) Install it, and double-click on the HiJackThis.exe icon. On the first screen click on Open the Misc Tools Section...on the next screen, click on the Generate StartupList log button and post a copy of the log here. You need not check either of the boxes next to this button.

Post the results of the log in your next post.

Fenor

[LivingDeadGirl]

An error Ocurrs when i try to start the program it says:


Hijackthis appears to have been started from a temporary folder. Since temporary folder tend to be emptied regurlaly, is wise to copy hijackthis.exe to a folder of its own et...