Unfortunately, I've got two other problems.
Problem 1:Several times a day, our machine locks up and goes to a blue screen. There are various tech numbers shown and at the bottom of the message it says, "dump of physical memory complete".
Here is one of the message tech numbers that I copied down:
***STOP: 0x000000F4 (0x00000003, 0x81746020,0x81746194,0x805F9F88)
Another blue screen message said this:
***STOP:0x00000007A (0xC03E114C, 0xC000000E,0xF8463CA8, 0x13393860)
atapi.sys-Address F8453CA8 base at F8444000, Datestamp H1107b4d
Just before receiving a blue screen error, we hear a loud clicking noise from the tower.
When I described this problem to Dell, they told me that Windows needed to be reloaded and wanted me to pay $100 for their support. I am currently running HD Tune 2.51. So far it has two "red" blocks and is still scanning. Can you help me?
Problem 2: that I have is that my tower temperature is 86 degrees C. What do I do about that?
Thanks so much. I recommend your site to everyone!