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iTunes trouble - QuickTime Installer loops


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#1
Ryan

Ryan

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When I opened iTunes a few days ago, it said there was a update availible, did I want to update. So I clicked yes, and the installer downloaded. It installed iTunes fine, and went onto the QuickTime installer, but I had to leave, so left it running. When I came back nearly an hour later, it was still installing. I watched it, and when the prgress bar was full, it started looping the QuickTime install.

So I said a few words, and cancelled it, but I had to kill 3 process in the taskmgr in order to do so. I then reran the installer, and the same thing happened. So I figured it must be something with my download, so I downloaded it again. No Joy.

So I figured that it was something with the new version. Luckily my brother had an old install file, so I used that...same thing...so I downloaded the standalone QuickTime player installation...same thing.

No matter what I do, the QuickTime installation will just keep looping, and I can't run iTunes, unless I have the installation file running. I have tried uninstalling, reinstalling, rebooting after uninstall, used ATF, everything I could possibly think of...still no luck.

Anybody have any ideas? TIA

-Ryan
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#2
starjax

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well can you run the uninstall for quicktime/itunes?

I just browsed the apple support forums for quicktime. seems a lot of people are having issues with this.

uninstall if if you can. then go into program files and look for quicktime folder. delete it. open regedit from start/run. then go to hk_local_machine\software and look for apple and quicktime folders (on the left pane). delete any that you find.

if you encounter any errors during the above process post them here.

now reboot your system and try the install again and see what happens.
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#3
Ryan

Ryan

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OK, I just tried what you said, no luck. I'm going to lunch, and have class after, I'm just going to leave it running...maybe by some freak chance it'll install

-Ryan
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