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Help My Wired PS/2 Mouse and Keyboard just stopped working


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#1
kf4qhk

kf4qhk

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Ok Guys,

I have an HP M1270N comptuer that I purchased, used, from a friend less than a week ago. It is a SWEET machine! It runs Windows XP, Media center edition. It uses mouse and keyboard, ps/2 connection.

let me give you background..

Last night, I was attempting to load some maps onto a Garmin GPS for a customer, and I had had a problem with the computer hibernating during the process. I went in and changed the hibernation time to 999 minutes, and when it hibernated, for it to not reset to the "Welcome" screen.

I left the GArmin plugged in overnight, copying the maps.

When I got up this morning, the GArmin program had not progressed beyond a certain amount of map data transferred, and when I tried to close that program, I got a "This program is not responding message." I tried to shut down by going to start, shut down, but it didnt.

So, I turned it off, from the front power switch. When it booted up, I logged into windows, but my keyboard wouldn't work. I restarted it from the start menu, and when it booted up, for about 10 times, I got any of these following things happening..
1. sometimes the mouse wouldn't even work at the welcome scree
2 sometimes the mouse would work for a few seconds, after i logged in, and then it would quit working
3 sometimes the mouse would work fine, but still, no keyboard.

I checked the connections, and they are tight. I even unplugged them and plugged them back in.

What can I do?

Jeremy
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#2
UV_Power

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If you still have the drivers that came with the keyboard and mouse (or get them from the company's website) then you can try going into Device Manager and updating them. If that doesn't work, you could try uninstalling both of the drivers for them. I would uninstall them one at a time just to be safe in case Windows decides to be buggy about the default drivers (keyboard first so you can 'hypothetically' move the mouse around).

The way to do this is to go into Control Panel>System>Hardware>Device Manager

Click on the '+' next to keyboards and right-click on yours to update/uninstall the drivers.

After your computer restarts (which you should do if the compy doesn't prompt you to do it) then it will say New Hardware Detected. Don't let Windows search the net, and install them from CD (if you have it), or click 'install from specific location' and find the folder yourself.

Repeat the same for the mouse.

It's been a couple months so you might have fixed it by now or gotten a new keyboard and mouse, but at least anyone reading this can benefit.

Hope this helps! :whistling:
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