[sallysue]

I got my ipod over christmas and used it at my parents house and connected it to their computer. I just got back to school and plugged the dock connector and ipod into my computer at my apartment and the ipod turned on, the screen lit up and went straight to the last song i played and has been frozen for the last hour or so. I've tried to turn it off, I used the tactics that the ipod manual said to do which was toggle the hold button and then holding the menu button for six seconds. That didn't work. I also tried to safely eject the usb end of the port and my computer isn't even recognizing that it's plugged in to it. So basically, my ipod is frozen and I can't use the click wheel or change anything on the screen. So if someone can help me, that would be great.

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So have you taken it out of the usb plug.

[warriorscot]

So have you taken it out of the usb plug.

[sallysue]

Yes, I have unplugged the USB

[alexroa54]

hold the menu and the little enter circle( the one in the middle) and hold it there for like 5-10 seconds it will go back to normal
this has happend to me before, I think it happens because you dont remove it from your computer before disconnceting it

[sallysue]

thank you that worked perfectly. thanks a lot

[alexroa54]

yeah that has happened to me too and when the computer doesn't recognize it try doing the same thing it sometimes works for that 2