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Right Click on Properties Causes Crash


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#1
digilady2004

digilady2004

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From any window in xp, if I right click on properities it crashes and the only recourse I know of is to reboot using the reset button. I've tried CTRL ALT DEL to no avail.
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#2
coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
digilady2004

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Thanx coachwife6! I appreciate your response and will follow the instructions you gave....
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