Can connect to the internet but IE won't work
Started by
dnrflorence
, Jan 25 2006 08:00 AM
#1
Posted 25 January 2006 - 08:00 AM
#2
Posted 25 January 2006 - 08:05 AM
stupid reply, but any chance he jacked up the security setting to the max by accident?
#3
Posted 25 January 2006 - 08:18 AM
Uninstall norton, I have seen this before and all I had to do was uninstall norton. Then he can install something like AVG which has just as good (read better) antivirus protection, but doesnt try to own your machine.
ScHwErV
ScHwErV
#4
Posted 25 January 2006 - 11:33 AM
thanks for the replies from both. I will let him know and give it a try. I am a McAffee myself. Seems like most times virus protection software seems more like a reference than protection. It many times seems easier to control viruses by yourself than to have some software do the work for you! I'll let you know how it turns out!
#5
Posted 25 January 2006 - 07:30 PM
OK, that didn't work. I uninstalled Norton's but still nothing. His security settings are normal. Any other ideas?
#6
Posted 26 January 2006 - 12:17 AM
How do you know it's not the telephone modem, or even the line he's plugging into? If broadband works, IE isn't at fault.
Johanna
Johanna
Edited by Johanna, 26 January 2006 - 12:17 AM.
#7
Posted 26 January 2006 - 06:02 AM
I can connect to the internet with both the modem and LAN. There is a definate data transfer on both. When you open IE it gives the message at the bottom..."Web site found. Waiting for Reply..." It seems like it wants to connect but the status bar gets to about say 70-80% and then stops. It never gives any cannot connect c:\windows error like IE normally would. The screen just stays white. It doesn't get hung up or crash because I can close it without any hesitation from the computer. I was trying to figure out how to uninstall IE and then reinstall it to see what would happen then. There is no uninstall program nor is it listed in the add/remove program list. Any ideas?
#8
Posted 26 January 2006 - 05:51 PM
I tried something new and got some info that may help decipher what is going on. I had the idea to try and install a different browser. Itried to install Netscape and at setup I got the following error..."Internet Conectivity error....timed out while looking for the internet" Any ideas why that may have happened?
#9
Posted 26 January 2006 - 07:56 PM
on IE page even though you cant get in, go to tools, internet options in the middle delete cookies, and temp files, go to settings, veiw files , go to file select all, then delete. after that go to start ipconfig ping your router , or modem, see if that does it.
#10
Posted 26 January 2006 - 08:48 PM
Nada bro! I even went to Microsofts web page and found the latest version of IE and tried to install it. It wouldn't let me. It said that a newer version was already installed. I uninstalled IE, rebooted and tried it again. It still said the same thing although there was nothing installed! Must have been in the registry. Anyway, still says website found...waiting for reply....gets to about 70% and then nothing! Any other ideas?
#11
Posted 26 January 2006 - 08:52 PM
I tried pinging again. This time the status bar went all the way across and gave message "opening page at HTTP://....." and that's where it stopped!
#12
Posted 26 January 2006 - 08:55 PM
You cannot "uninstall" IE from Windows XP without breaking things.
http://www.theelderg...ie_and_oe_6.htm
If you don't have Norton installed and enabled on that computer, make sure the XP firewall is on, at the very least. No disrespect to ScHwErV, but Norton probably was not the problem in this case.
Johanna
http://www.theelderg...ie_and_oe_6.htm
If you don't have Norton installed and enabled on that computer, make sure the XP firewall is on, at the very least. No disrespect to ScHwErV, but Norton probably was not the problem in this case.
Johanna
#13
Posted 26 January 2006 - 08:59 PM
Should I just suggest a reconfigure? God I hate OEM! Custom built forever, Compaq never!
#14
Posted 26 January 2006 - 09:40 PM
By the way, thanks for the info girlfriend. I am running the scan now. It is taking a very long time. Keep your fingers crossed! Looks like this may take a while!
#15
Posted 27 January 2006 - 08:05 PM
Thanks Johanna for the info. The computer is connecting to the internet now. It is very slow loading pages though, especially for a broadband connection. Any ideas there?
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