[jmd/or]

I had to disable firewall and antivirus and then acquired the lsass worm (I think). Symptoms match, anyway. Problem is I can't get my start button to open before the system begins to shutdown. I'm trying to go to "run/shutdown -a" to buy some time to fix the problem. Have tried safe-mode also. Control-alt-del and there doesn't seem to be any related programs running. Even tried to shutdown any unnecessary programs. I was able to get into run once and pull up services.msc but the rest of the window didn't open b4 the sutdown process began. Any other suggestions?

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Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

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[Retired Tech]

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum