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No IP address

Started by Hogroll , Jan 26 2006 11:27 AM

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#1
Hogroll

Posted 26 January 2006 - 11:27 AM

New Member

Member
8 posts

Not really sure what is going on with this system I'm working on. For starters, it is a Compaq s6300nx. It has an integrated NIC. I have done a complete rebuild, and installed WinXP SP2 from scratch. Looking in the network properties, I see 2 interfaces... the integrated NIC, and a 1394 Net Adaptor (for firewire). I am interfacing from a cable modem to the NIC, however, I can't seem to get an IP. I have even put a known good 3Com NIC as well, disabled the other 2 adapters, and still nothing. I have it set up for DHCP, and DNS is set to Automatic. I know the cable modem is working, as I can put my laptop on it, and get out fine.

I have the appropriate drivers loaded, and the properties tell me everything is working. The firewall is not enabled at the moment.

What am I missing?

#2
Dan

Posted 26 January 2006 - 08:56 PM

Trusted Tech

Retired Staff
1,771 posts

Hi Hogroll,

Goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

What happens when you go to Start --> Run --> type CMD --> press OK. Now type:

ipconfig /release -- wait for the connection to release; then
ipconfig /renew -- wait for the connection to re-establish, or alternatively for an error message to display -- if it is an error message, please post the message.