[P D BOONE]

Windows XP OS when using Windows media player, or Quick Time player the sound has begun to "hicupp" about every 2 seconds.

I have exhausted Help and Support

No idea what started it. Nothing shows up on the weekly Norton virus scan.

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Open Media Player, click tools, options, performance to check the connection speed is set to detect and set the buffer to 30 seconds, this will cause the player to take longer to start streaming but should let it cache enough to cover brief drop outs

If the adjustment of the buffer makes no difference, change it back to default, click apply if you change anything

[Retired Tech]

Open Media Player, click tools, options, performance to check the connection speed is set to detect and set the buffer to 30 seconds, this will cause the player to take longer to start streaming but should let it cache enough to cover brief drop outs

If the adjustment of the buffer makes no difference, change it back to default, click apply if you change anything

[P D BOONE]

Kieth,

Thank you,

Tried this fix, didn't have any effect.

The hicupps are there if I play a CD, file from storage, or open a download from internet.

I have checked device manager for conflicts in the Sound and Game controller section.

???

[Retired Tech]

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot

When it gets to the desktop, the system files and the hard drive will be as they should and you can check for any improvement

This section is optional

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[P D BOONE]

Good morning Kieth,

I follewed procedures to the letter...to no avail

Now I notice that my hard drive is working all the time (rattling and led flickers) and the screen saver stutters.

On the up side the part that was to take an hour only took 22 minutes.

I guess now for plan d or f

[P D BOONE]

Kieth,

On a further note: MY FACE IS RED!

I downloaded Tune Up 2006 Trial and did about every procedure on the menu. In the process I found that I had a Canon Multipass moniter that was running in the background an using a consistant 23-35 % of the CPU!!
( I think that is the way to say it, anyhow a bunch of resources)

I have the Canon software to configure my antique MP500 that I use for a FAX/Single sheet copier. That piece of software just kind of snuck in there and never said a word. IT IS GONE NOW

Windows Media Player and SSaver work great. And as a result of running all of the clean up and maint. I have a smokin' system again.

Thank you Kieth for your help, and the mental stimulation that I needed. I think Tune Up 2006 is on the wish list.

Regards,
Dan (P D Boone)

[Retired Tech]

Good that you managed to correct things, an advantage of Tune Up is that you pay for the product key (if you do go on to buy it) and they permit you to use this to install it to any PC you use