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#1
trickyg

trickyg

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trying to load either word or excel my computer seems to take for ever to load.............

Below is the start up list

IS IT OK ??

Thanks

Tricky


startupList report, 27/01/2006, 21:55:51
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\DynDNS Updater\DynDNS.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\system32\logonui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Richard\Start Menu\Programs\Startup]
DynDNS Updater.lnk = C:\Program Files\DynDNS Updater\DynDNS.exe
HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
Shortcut to postlookup.lnk = C:\client\postlookup.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

IgfxTray = C:\WINDOWS\system32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
SunJavaUpdateSched = C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
DVDSentry = C:\WINDOWS\System32\DSentry.exe
AdaptecDirectCD = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
BuildBU = c:\dell\bldbubg.exe
AS00_Gear311T = C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe -hide
SM1BG = C:\WINDOWS\SM1BG.EXE
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

DynDNS Updater = "C:\Program Files\DynDNS Updater\DynDNS.exe"

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Norton Internet Security 2006 - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
NAV Helper - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Norton AntiVirus - Run Full System Scan - Richard.job
Norton AntiVirus - Run Norton QuickScan - Richard.job

--------------------------------------------------

Enumerating Download Program Files:

[SupportSoft SmartIssue]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\tgctlsi.dll
CODEBASE = http://www.symantec....trl/tgctlsi.cab

[SupportSoft Script Runner Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\tgctlsr.dll
CODEBASE = http://www.symantec....trl/tgctlsr.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.syma...n/bin/cabsa.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\macromed\flash\Flash.ocx
CODEBASE = http://download.macr...ash/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll

--------------------------------------------------
End of report, 7,168 bytes
Report generated in 0.094 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
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#2
dsenette

dsenette

    Je suis Napoléon!

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Open NAV click options then misc options to remove the tick from the Office plug in, which is specific to the problem, and better than disabling NAV completely

(thanks for these instructions keith)
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#3
trickyg

trickyg

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wow thanks for a rapid reply & answer to a problem thats been driving me nuts all day at work !!!

Need to post another startup list for my laptop that is also very slow...............

Thanks again


TRICKY
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