[distressed112]

Hello,
I have been infected with the Winfixer virus, among possibly others, and all of my removal efforts have been unsuccessful. I am at my wits end and would be extremely grateful for any help you can offer. I have run the following scans, in sequential order, and still have the virus: CleanUp!, Ad-Aware SE Personal, Spybot-Search & Destroy, cwshredder, TrojunHunter 4.2, FixVundo, and hijackthis. I also re-booted after each scan. My hijacthis logfile is below. Please help me!!!!

Logfile of HijackThis v1.99.1
Scan saved at 1:02:14 PM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Temp\TrojanHunter 4.2\THGuard.exe
C:\DOCUME~1\bclarke\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\HPBPRO.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ATLDistrib Object - {7A1A109F-58B3-414B-9829-5F4D9BE5FEDE} - C:\WINDOWS\system32\vtsqn.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\system32\sstqp.dll (file missing)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Temp\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe -a
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {03958605-7E14-4A43-B9F4-E593F0834CD9} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {42EE0213-2E15-4FF5-96CB-08775E44D14B} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {A96D4187-4EB5-4494-A3C2-8D298A057D81} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .AVI: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = relevante.com
O17 - HKLM\Software\..\Telephony: DomainName = relevante.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = relevante.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: sstqp - sstqp.dll (file missing)
O20 - Winlogon Notify: vtsqn - C:\WINDOWS\system32\vtsqn.dll
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Flrman1]

Hi distressed112

Welcome to G2G!

* First you need to unzip (extract) Hijack This and move it to a permanent folder. It will not function properly when run from the zip folder or the Temp folder.

You need to create a new folder in My Documents and name it Hijack This. Right click on the HijackThis.zip file and choose "Extract all" and extract it to the Hijack This folder you created. That way it can create and restore backups if needed. HJT will store the backups in the same location that it is run from.


* Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
  
• Put a check next to Run VundoFix as a task.
  
• You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  
• When VundoFix re-opens, click the Scan for Vundo button.
  
• Once it's done scanning, click the Remove Vundo button.
  
• You will receive a prompt asking if you want to remove the files, click YES
  
• Once you click yes, your desktop will go blank as it starts removing Vundo.
  
• When completed, it will prompt that it will shutdown your computer, click OK.
  
• Turn your computer back on.
  
• Please post the contents of C:\vundofix.txt and a new HiJackThis log.

[distressed112]

thank you so much. i hope this works.

VundoFix V4.2.14
Scan started at 6:49:14 PM 1/28/2006

Listing files found while scanning....

C:\WINDOWS\system32\sstqp.dll
C:\WINDOWS\system32\vtsqn.dll
C:\WINDOWS\system32\nqstv.ini
C:\WINDOWS\system32\nqstv.ini2
C:\WINDOWS\system32\nqstv.tmp

Attempting to delete C:\WINDOWS\system32\vtsqn.dll
C:\WINDOWS\system32\vtsqn.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\nqstv.ini
C:\WINDOWS\system32\nqstv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\nqstv.ini2
C:\WINDOWS\system32\nqstv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\nqstv.tmp
C:\WINDOWS\system32\nqstv.tmp Has been deleted!

Performing Repairs to the registry.
Done!

Logfile of HijackThis v1.99.1
Scan saved at 6:59:55 PM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
Z:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Temp\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe -a
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {03958605-7E14-4A43-B9F4-E593F0834CD9} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {42EE0213-2E15-4FF5-96CB-08775E44D14B} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {A96D4187-4EB5-4494-A3C2-8D298A057D81} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .AVI: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = relevante.com
O17 - HKLM\Software\..\Telephony: DomainName = relevante.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = relevante.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: sstqp - sstqp.dll (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Flrman1]

* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

O20 - Winlogon Notify: sstqp - sstqp.dll (file missing)


* Restart your computer.


* Run ActiveScan online virus scan here

When the scan is finished, save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan

[distressed112]

wow that took a while. please see results below:

Logfile of HijackThis v1.99.1
Scan saved at 8:42:58 PM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe


Incident Status Location

Potentially unwanted tool:application/winfixer2005 Not disinfected C:\WINDOWS\DOWNLOADED PROGRAM FILES\UWA6P_0001_N56M1011NetInstaller.exe
Potentially unwanted tool:application/winantivirus2006 Not disinfected HKEY_LOCAL_MACHINE\SOFTWARE\WINANTIVIRUS PRO 2006
Spyware:spyware/virtumonde Not disinfected Windows Registry
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@2o7[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adrevolver[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adrevolver[3].txt
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adultfriendfinder[2].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@banner[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@casalemedia[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@realmedia[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@z1.adserver[1].txt
Spyware:Cookie/2o7.net Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@2o7[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adrevolver[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adrevolver[3].txt
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@adultfriendfinder[2].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@banner[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@casalemedia[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@realmedia[1].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\bclarke\Cookies\bclarke@z1.adserver[1].txt
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWFX5_0001_N57M2112NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWFX6_0001_N57M0912NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX6_0001_N57M0912NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UWFX6_0001_N57M0912NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.4\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.5\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\UWA6P_0001_N56M1011NetInstaller.exe
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\UWFX5_0001_N57M2112NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\UWFX5_0001_N57M2811NetInstaller.exe.tcf
Potentially unwanted tool:Application/Winfixer2005 Not disinfected C:\WINDOWS\Downloaded Program Files\UWFX6_0001_N57M0912NetInstaller.exe.tcf

[Flrman1]

* Go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the "Delete Cookies" button to clear all cookies.


* Click Here and download Killbox and save it to your desktop.

* Double-click on Killbox.exe to run it.

• Put a tick by Delete on Reboot.
  
• Copy the following list of files to clipboard:
  
  C:\WINDOWS\DOWNLOADED PROGRAM FILES\UWA6P_0001_N56M1011NetInstaller.exe
  C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.1\UWFX6_0001_N57M0912NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.2\UWFX6_0001_N57M0912NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.3\UWFX6_0001_N57M0912NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.4\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\CONFLICT.5\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\UWA6P_0001_N56M1011NetInstaller.exe
  C:\WINDOWS\Downloaded Program Files\UWFX5_0001_N57M2112NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\UWFX5_0001_N57M2811NetInstaller.exe.tcf
  C:\WINDOWS\Downloaded Program Files\UWFX6_0001_N57M0912NetInstaller.exe.tcf
  
  
  
• Next in Killbox go to File > Paste from clipboard
  
• Click on the All Files button.
  
• Next click on the button that has the red circle with the white X in the middle.
  
• It will ask for confimation to delete the files on next reboot and ask you if you want to reboot now.
  
• Click Yes and let the computer reboot.

* After it reboots, run Kaspersky online virus scan here.

When given the option, choose the "Extended database" for the scan.

When the scan is finished, Save the results from the scan!

Post a new HiJackThis log along with the results from Kaspersky scan

[distressed112]

For the Kaspersky scan, I wasn't given the option to do an "extended database" scan. But I did do a scan of "my computer" and there was nothing found. the results are below.

Logfile of HijackThis v1.99.1
Scan saved at 3:53:17 PM, on 1/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
Z:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.relevante.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133402980\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Temp\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.5.10.21\PlaxoHelper.exe -a
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {03958605-7E14-4A43-B9F4-E593F0834CD9} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {42EE0213-2E15-4FF5-96CB-08775E44D14B} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {A96D4187-4EB5-4494-A3C2-8D298A057D81} - http://www.comcast.net (file missing) (HKCU)
O12 - Plugin for .AVI: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = relevante.com
O17 - HKLM\Software\..\Telephony: DomainName = relevante.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = relevante.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


KASPERSKY ON-LINE SCANNER REPORT
Sunday, January 29, 2006 15:49:00
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 29/01/2006
Kaspersky Anti-Virus database records: 163196
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
S:\
Z:\

Scan Statistics:
Total number of scanned objects: 41867
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 2605 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.

[Flrman1]

Run Hijack This again and put a check by this entry. Close ALL windows except HijackThis and click "Fix checked"

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Restart your computer.


* Open Hijack This and click on the "Open the Misc Tools section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" button. Copy and paste that list here.

[distressed112]

Ad-Aware SE Personal
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
ALPS Touch Pad Driver
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
Broadcom Management Programs 2
CleanUp!
Conexant D110 MDC V.9x Modem
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell Wireless WLAN Card
Digital Line Detect
Express ClickYes 1.2
HijackThis 1.99.1
hp LaserJet 1160/1320 series
HP Software Update
Intel® Graphics Media Accelerator Driver for Mobile
Internal Network Card Power Management
Internet Explorer Default Page
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Kaspersky On-line Scanner
Learn2 Player (Uninstall Only)
LiveUpdate 1.80 (Symantec Corporation)
Macromedia Flash Player
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Professional Edition 2003
Modem Helper
Musicmatch® Jukebox
NetWaiting
Panda ActiveScan
Plaxo Toolbar for Outlook and Outlook Express
PowerDVD 5.5
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB912919)
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy 1.4
StaffSoft Network Client
Symantec AntiVirus Client
TrojanHunter 4.2
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
Viewpoint Media Player
VPN Client
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Yahoo! Messenger
Yahoo! Toolbar

[Flrman1]

* Uninstall these:

Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Media Player


* Now go here and install the latest version of Java.


* Go to Windows update and install all "High Priority Updates".

How is everything now?

[distressed112]

per the windows updates, i was unable to install any updates because it said high priority updates were "unavailalbe". other than that though, everything appears to running well. i haven't had a pop up yet. is that it, am i virus free?

[Flrman1]

You should be good to go then!

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

[distressed112]

You are the man!!!! Thank you so much for your help. I'm making a donation now. Have a nice week!!

[Flrman1]

My pleasure and thank you too!

[Flrman1]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.