I'm running Windows XP, Norwegian version on a Dell laptop Inspiron 510m.
Two weeks ago I got Spywarestriker on my laptop. By assist and help from this forum I managed to get rid of it, and everything worked just fine. However I had downloaded many anti-virus programmes, and other "fix-programmes". I decided to remove them.
After removing them I would like to run disc defragmentation as reccomended in order to keep the harddisc in good shape.
When I tried to run disc defragmentation I got a message which I never seen before. (Actually never previously got any error messages when doing disc defragmentation).
The message say: "Disc defragmentation has discovered that Chkdsk is planned to run on volume (C. Run Chkdsk/f."
Don't know if the words are 100% correctly translated, but I guess you understand anyway (I'm running a Norwegian version of XP). The disc defragmentation will not run.
I've tried to google and found that this means that there is something wrong, and that the "f" means that the computer will fix errors.
I tried to run disc defragmentation but get the error message every time.
Tried to run sfc/ scannow from "Start" - "Run", a small message-windows shows indicating that I'm to wait while Windows confirms that all protected Window-files are intact and are correct version.
The check take som time, but nothing happends after the bar which show the progress in checking the files are done.
I've also inserted the installation CD for windows XP
clicked start --> run, typed sfc /scannow
with the same result.
Then I inserted the XP-CD
started the laptop
pressed F12 when the Dell logo showed
pressed a button
.......and I never got any option "E = Repair" as I was expecting to do according to Dell support.
After some time I got this error message:
Error code 0F00:131B Msg block 260225
Stop: c0000221 Unknown hard disc error
systemroot\system30(or 32 don't remember)\ntdll.dll
I hoped I could use the XP-CD in order to repair the error, but maybe I'm doing this in a wrong way?
I also get the following error when trying to open "Control panel" on the Start menu:
"Cannot load btrez.dll"
but after clicking OK the control panles opens anyway.
Don't know if these two problem/error messages are related in any way.