My PC-cillin Internet Security 2006 blocks all my attempts to log into many of my commonly used websites. It is blocking confidential information from going out of my computer and says I have to add the site to my exceptions list. Then it asks for my password.
I don't remember ever adding a password to my PC-cillin internet security. In fact, a week ago I ran into this "block" screen and added the site with no problem. I am notorious for forgetting my password, but I usually remember that I HAVE set one. I reviewed "how to set the password" at TrendMicro and I know I have not gone through this process.
Is there any chance I have been hacked? Has somebody else set a password? This seems like such a dumb question -- why would you write a Trojan to prevent confidential information from going out?
The TrendMicro "solution" for this, according to their website, said if you forget your password, you need to remove and re-install the security software.
Here's the Catch-22 -- you can't remove the software without your password!
Do you think my only choice is to have my hard-drive wiped clean?