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Modem no longer makes dialing sound, though I can still connect!

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Metallica from the Malware Removal Forum helped me get rid of the WinFixer infection last weekend (thank you Metallica! :tazz: )

He tried to help me with my modem, which is no longer making the dialing sound when I connect to the Internet. Since he could not, he referred me here.

This isn't a major problem like the WinFixer infection I had, but I'm curious as to why my modem doesn't make the dialing sound it once did before the WinFixer infection. I looked at Audio Properties, Volume Control and more. I did have a few things muted, but I unchecked those and my modem still doesn't make any sound when dialing my ISP's dial-up number.

Fortunately, it will still connect to the Internet most of the time, but sometimes it will connect at a slower than optimum speed, which I used to be able to determine by listening to the "static" when it was dialing. If it sounded like too much static, I would cancel the dial and redial for a faster connection. However, I can no longer do that since it doesn't make any sounds when dialing. Instead, I have to wait and see what the computer displays as my connection speed and see whether it is the highest speed I can obtain (usually 46.6 Kbps.) If it isn't, then I have to disconnect and then redial.

I have a Toshiba Satellite A75-S213, with a Toshiba Software Modem, Version 2.1.38 (SM2138ALD04) and I have Realtek AC97 Audio as my device. CoreComm is my ISP (they're based in Michigan, while I live in Ohio.)

Under Sounds and Audio Device Properties, under Advanced Audio Properties, my speaker settings were set to Desktop Stereo Speakers, but since I have a Laptop, I thought that Laptop Stereo Speakers was the best option (I'm not sure if that setting was always Desktop Stereo Speakers or not.) I thought that would correct the lack of dialing sound, but it didn't.

Also, I input a Video Professor CD that I have into my CD-ROM drive to see if my laptop speakers were affected by the WinFixer infection, but the Video Professor CD's sound played well - I could hear every word.

Therefore, it's just the lack of dialing sound my modem used to make that is missing. What exactly could be causing it and what setting(s) do I need to change in order to get the dialing sound back?

Like I said, this isn't a major problem compared to the Winfixer infection, but this annoys me because I know something is different on my computer (probably due to the Winfixer infection) and I can't figure out how to get the settings back to the way they were.

By the way, I have one other question that isn't exactly related to my modem's lack of dialing sound problem:

What exactly does MSN Explorer do and can I remove it safely from my system? It takes up 20.9 MB. I know that someone in the Malware Removal forum suggested that you can remove Windows Messenger if you don't use it and save on RAM - when I was doing that, I noticed the MSN Explorer program and wondered if the same can be done with it or if that's not a good idea.

Any and all help would be greatly appreciated. Thank you.

Please take care, keep up the great work, and have a good day! :)



Edited by spywarehelp3, 29 January 2006 - 02:59 AM.

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