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Generic Host Process for Win32 Services


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#1
evilscott

evilscott

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I constantly get Windows Image Acquisition errors at startup that cause svchost.ese errors and a "Generic Host Process for Win32 Services has encountered an error and needs to close" error.

Evidently due to WIA timing out and not starting. I have it set to Auto and take no action.
C:\WINDOWS\System32\svchost.exe -k imgsvc
That's the file

Event ID 7000
The Windows Image Acquisition (WIA) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


Also get an Event ID 10005
DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service StiSvc with arguments "" in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error signature:
szAppName : szAppVer : 0.0.0.0 szModName : unknown
szModVer : 0.0.0.0 offset : 00000000

Information:
C:\DOCUME~1\Comp\LOCALS~1\Temp\WERf4d5.dir00\svchost.exe.mdmp
C:\DOCUME~1\Comp\LOCALS~1\Temp\WERf4d5.dir00\appcompat.txt

This could be a WinXP SP2 problem with HP drivers....but I update them.

Seems to occur with or without firewalls and anti-virus turned on.

HJT log:
Logfile of HijackThis v1.99.0
Scan saved at 1:26:28 AM, on 2/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\clipsrv.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\zstatus.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\VPTray.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CSMHelperObj Class - {0F660F64-F4C9-477F-8529-44181B717472} - C:\Program Files\AT&T\WnClient\Programs\CSMBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O15 - Trusted Zone: *.@signup.mar@
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: http://Download.Windowsupdate.com
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Client Firewall Configuration - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

NB: most of that Symantec is new that I just installed.

Any ideas?
:mad:

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#2
evilscott

evilscott

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I also getting
Event ID 7024
The Routing and Remote Access service terminated with service-specific error 2147483720 (0x80000048).

This comes after the WIA errors.
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