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Computer restarts itself several times an hour


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#1
Neuendorff

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While working on the computer, it will restart automatically. This can happen up to 5 times per hour. It happens most often while I am on the internet. However it will also happen while I am working in Word, Outlook etc. I do not know how to get to an event log to try and see what errors I am receiving. This has been occuring for quite a while but it is getting worse. I could use whatever help can be provided.

Thanks
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#2
fledgling

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While working on the computer, it will restart automatically. This can happen up to 5 times per hour. It happens most often while I am on the internet. However it will also happen while I am working in Word, Outlook etc. I do not know how to get to an event log to try and see what errors I am receiving. This has been occuring for quite a while but it is getting worse. I could use whatever help can be provided.

Thanks



Eventlog:

start > run, type
eventvwr.msc
<enter>
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#3
Johanna

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Shut off the auto restart and post the exact error message you get when it blue screens.
Control Panel> System> Advanced> Start Up & Recovery > Settings
untick "automatically restart"

Johanna
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#4
Neuendorff

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Sorry it took so long to repsond but I have been out of town and of course while catching up on my email it blue screened. The error code read

IRQL_NOT_LESS_OR_EQUAL
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#5
gerryf

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the actual stop error code with parameters would be more helpful, but the first place to start is to download current drivers for your machine from the manufacturer website and install them

irql not less than or equal to zero is often a driver related issue
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#6
Neuendorff

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The actual Stop codes are

STOP: 0X0000000A(0X000000E8, oX00000002, 0X00000001, 0X806FFA16)
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#7
DeSade

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Have a look at the information here

Stop Error

When this started had you recently installed a new piece of hardware?
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