Hi Dee 28, Welcome to Geeks to Go!!! i will be assiting you today!
ok the first thing we are going to do is complety dump all temp files, it may sound scary but its not.
, ok pleae follow the instructions below:
Click start then control panel, click network and internet then internet options
On the general tab, click delete cookies, click delete files, include offline content, click clear history.
Click apply after each change.
Click the security tab and click default, click privacy and click default, click programmes and click reset web settings, click advanced to tick, do not save encrypted pages to disc and empty the temporary internet files folder when the browser is closed, click apply
Click start then run, type prefetch then press enter, click edit then select all, right click any file, click delete, confirm delete.
Click start then all programmes, accessories, system tools, to run disc clean up, reboot
that should fix you up pretty good
, but if it dosent please update what ever bowser you are using, if you are using IE
please follow the instructions below:Note:
Both methods listed require that the Microsoft Windows XP CD-ROM be available.
Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start
menu, select Run.
In the Open
field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK
Follow the prompts throughout the System File Checker
Reboot the computer when System File Checker
Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start
menu, select Search
, select All Files and Folders
Select More Advanced Options
and place a checkmark beside Search Hidden Files and Folders
Ensure that Search System Folders
and Search Subfolders
are also checked.
In the All or Part of the File Name
box, type ie.inf
In the Look In
drop-down menu, select C: or the letter of the hard drive that contains the Windows
Click the Search
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf
file and click Install
on the context menu.
Reboot the computer when the file copy process is complete.
if neither of those fixs works (unlikely) please post back so that i can help you
hope this helps!!!!
ps. we ussaly suggest that you use Firefox