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Live stuff? I guess


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#1
Schlitter

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This is on both of my computers. I have a wireless router, one desktop is plugged directly into the router, and my desktop recieves the signal, on the other side of the house. Anyway, both computers won't connect to anything live, meaning things such as live games and chatrooms. It comes up with four errors when I try, 1. behind a firewall, 2. stale cashe, 3. not connected to the internet, 4. (not sure what the other one was), (this is on yahoo games, such as checkers, chess, .......). I updated the JAVA to see if that was the problem but it wasn't. I have McAfee Firewall, which I shut off to see if that was the problem, nope, still didn't work. I made sure that the windows firewall was not on.
I was told that there is a firewall on the router, but I don't want to shut that off, maybe there is a way to get around that problem.
Last night I was told to go onto microsoft website and try their techsupport, they couldn't even connect to mycomputer when they have to see the system config. It's like I can get out on my computer, but nothing comes in.
These things did work before, but don't work now. Our IP's didn't change, nothing is new on our computers, accept maybe windows update. We don't have our router system set up as a network.
Aol Instant messenger, yahoo IM, weather channel updates, they all work.
A program called Steam(for games), Limewire, don't work aswell.
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#2
dsenette

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i would say that it's probably in the router....try just as a test...turning off the firewall in the router...and try the microsoft connection again...if they can get through..then that's where the problem was...then you'll just n eed to make sure that the games you want are in the allowed list in the router
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#3
Schlitter

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We had tried the other day to figure out how to turn the router off. We were told by bellsouth, the people who sold us the wireless router, that there is a builtin firewall. We did find something that said firewall in the bellsouth help, but it directed us to the microsoft firewall which is already turned off. I will try again to look for anything dealing with turning off the firewall.

Would adding those games into the firewall mean that I'd have to figure out IP addresses and things of that nature. I guess we will cross that road if and when we get there.
Thanks

Edited by Schlitter, 30 January 2006 - 03:47 PM.

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#4
BabyTech

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Sounds to me like you have certain ports blocked on your router. Certain sites require a certain port to either send and/or receive data to or from you. Changing these can be relatively simple, or a rather messy task depending on your router.

I'f it's a netgear router, you're in luck, it will be very simple, if you're on any high-end stuff, we may have some work ahead of us.

Please provide the model of your router info including model type, and we'll proceed from there. Also, please give me details of your OS, any specific config you did to your system, and any other info you believe may be pertinent to your case.
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#5
dsenette

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i have merged your two posts since they are the same....do not start a new post about the same problem..or a related problem..help us keep the forums neat and tidy please
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#6
Schlitter

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Ok, I got home today and I was looking through the box that the wirless router came in. I came across a website that I had never seen before and I went to it. It was an online settings for the firewall. Yippy. The settings were set on the max. It said that when your virus protector upgrades, it changes those settings, so I undid the box that was for that option and I lowered the firewall settings to allow access.

Thank you for all your help. It's good to know that there are people who can help who are only figure tips away.
Sorry about the double post.

Take it easy, and thanks again,
Schlitter

You don't miss something, until you don't have it anymore!
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