Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Microsoft Word takes forrrevvver to open, close, and open and close do


  • Please log in to reply

#1
osfan1960

osfan1960

    New Member

  • Member
  • Pip
  • 6 posts
For some itme Micorsoft Word has taken a very long time to open and close the program and to open and close documents. We also seem to get a run time error which closes it out on us in the middle of working or as we are trying to close. I don't really know where to start.

Runtime Error! C:\programs files\microsoft office (sorry, the error went away and Word closed before I could get the rest of it written.)

I've attached a screen shot of the Microsoft Word about to provide the info. you may need.

Please advise.

Thanks,

osfan1960

I removed the screenshot as it included the product code

Edited by Keith, 31 January 2006 - 04:08 AM.

  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
Close ALL programs

search for all instances of normal.dot, and delete them

Make sure your search includes all system and hidden folders.

MS Word will recreate these files when you restart it
  • 0

#3
osfan1960

osfan1960

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hi gerryf,

I did what you requested. I found and deleted 8 normal.dot. However, I don't know if my search included system and hidden folders as I don't know how to specifically do that.

After deleting the 8 found, there was no appreciable difference in speed in opening, closing, or switching documents in Word.

What should be my next step?

Thanks,

osfan1960
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP