problems with word, hotmail, internet explorer
Started by
saygoodnight
, Jan 31 2006 10:59 PM
#1
Posted 31 January 2006 - 10:59 PM
#2
Posted 31 January 2006 - 11:02 PM
Open Norton, click options, misc options and remove the tick for the Office plug in
The error message(s) will help
The error message(s) will help
#3
Posted 01 February 2006 - 09:33 AM
Word is working fine now, thanks for the advice!
and I was wrong, my mom doesn't use hotmail she uses bellsouth. She can check it if she gets online and goes to their website, but it doesn't work when she tries through outlook express. This is the message that comes up:
"Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?
Account: mail.bellsouth.net
Server: mail.bellsouth.net"
The server never does respond though, it just always says "connecting".
and I was wrong, my mom doesn't use hotmail she uses bellsouth. She can check it if she gets online and goes to their website, but it doesn't work when she tries through outlook express. This is the message that comes up:
"Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?
Account: mail.bellsouth.net
Server: mail.bellsouth.net"
The server never does respond though, it just always says "connecting".
#4
Posted 01 February 2006 - 09:39 AM
Does the server require authentication
Open OE then click tools, accounts, mail, click properties for the account, click servers, tick my server requires authentication, click apply, close OE
Open OE then click send / receive
Open OE then click tools, accounts, mail, click properties for the account, click servers, tick my server requires authentication, click apply, close OE
Open OE then click send / receive
#5
Posted 01 February 2006 - 02:42 PM
I tried that but it still doesn't work. This error comes up:
"A time-out occurred while communicating with the server. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19"
Do you think it could have something to do with the fact that Internet Explorer wasn't working for a while and we had to create a new connection?
"A time-out occurred while communicating with the server. Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19"
Do you think it could have something to do with the fact that Internet Explorer wasn't working for a while and we had to create a new connection?
#6
Posted 01 February 2006 - 02:47 PM
i could be wrong..but that account should be her username...not belsouth.net...
#7
Posted 01 February 2006 - 02:52 PM
#8
Posted 01 February 2006 - 02:53 PM
i could be wrong..but that account should be her username...not belsouth.net...
no, account name is just what outlook express names an account..it's got nothing to do with the log in process
#9
Posted 01 February 2006 - 02:56 PM
http://help.bellsout.....-e36f443f1be5 <--is your OE set up like this?
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