click on tools, click on accounts, click on properties, click on servers. Then in the incoming mail box I have to re-type "incoming.verizon.net". click apply & close.
Although I do this everyday, for some reason my settings are not being saved. After turning on the computer the next day I get error messages & am unable to receive mail. The incoming mail box has changed from incoming.verizon.net to 126.96.36.199 (I think those were the numbers...)
I spoke with my provider, Verizon, and after a going through essentially the same above listed instructions, advised me that I should contact Dell tech support because my settings were not being saved.
Upon searching for solutions on line I've found something called "Save My Settings Wizard". I don't know if this would even help...
Can you help?