[elizabeth200129646]

My mothers computer will reboot and show the HP screen, then the screen will go black and say Load error! press any key to reboot. we have tried to do everything, but nothing is working. Does anyone have any suggestions??

Thanks

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I have seen this once in a computer that had a bad sector in the boot sector of the hard drive. I ended up replacing the hard drive after trying to fix the drive with tools downloaded from the makers website( did not work on this drive).

SRX660

[SRX660]

I have seen this once in a computer that had a bad sector in the boot sector of the hard drive. I ended up replacing the hard drive after trying to fix the drive with tools downloaded from the makers website( did not work on this drive).

SRX660

[deodar]

Boot Sector Error.May be fixed from DOS by running Scandisk/all. Insert
a boot floppy to reach the menu;choose 'Start Without CDROM support'.
Enter-wait for the 'A' prompt type in Scandisk/all-this will rebuild a lot of
index's and possibly the boot sector.After that it will offer to do a surface scan
-a good idea which may help.

[deodar]

XP -put the cd in and boot from the CD. In the first menu you should be able to press R to repair. you will go to a menu (dos) type help and a lit will come up. type chkdsk /r and let this run (may take a while) after that has finished type bootfix. Reboot and if all good then you should go into windows.
Not sure of your O/S so included this for reference.