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Can't remove outgoing mail that was too large and is now stuck in


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#1
JoeSI

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When I opened Outlook, it was slow to get going. A message is stuck in my outbox, and the error message "MAPI spooler has already begun transmitting this message" appears when I attempt to delete it or move it. I tried to send a message that was too large.

Soon after opening Outlook my CPU climbed to 100% usage and stayed there. I hadto reboot to get the computer working properly.

I have tried operating in Safe Mode to delete the Email in Outlook, however this error message occurs when attempting to delete the e-mail, move to another folder, or open any other folder in Outlook after the delete attempt:

I did a system restore to prior to the e-mail date, the program is working again and is not getting stuck but the e-mail did not get removed.
Can someone help me and tell me how to remove this outgoing e-mail?
PS. I can send out other e-mails even though this one is stuck in my outgoing box.
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#2
gerryf

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Was this a mapi-based email account? MAPI means Messaging Application Programming Interface, and it is different from a pop3 account, where you have a self-contained application that sends thing to a server.

A MAPI email situation is usually more like a connection to a remote server--think dumb terminal and mainframe...the work is actually being performed remotely, the email program is more of an interface.

So, what was your account ?
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#3
JoeSI

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Was this a mapi-based email account? MAPI means Messaging Application Programming Interface, and it is different from a pop3 account, where you have a self-contained application that sends thing to a server.

A MAPI email situation is usually more like a connection to a remote server--think dumb terminal and mainframe...the work is actually being performed remotely, the email program is more of an interface.

So, what was your account ?


My account uses a pop3 account.
I see the message in my out box, I try to delete it but nothing happens, I try to open it and I get the message "Can't open this item. The MAPI Spooler has already begun transmitting this message." We did get new software for making videos and tried to send a video clip before reducing its size for e-mailing and now this is what is stuck in my outbox.
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#4
gerryf

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Go to FILE > WORK OFFLINE

Close OUTLOOK

Open OUTLOOK

try to delete it now
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#5
JoeSI

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Go to FILE > WORK OFFLINE

Close OUTLOOK

Open OUTLOOK

try to delete it now


I tried that and it did not work, I forgot to mention that it says it sent it last friday even though it did not.
Have any other suggestions?
Thanks,
Joe
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#6
gerryf

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outlook version?
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#7
JoeSI

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Outlook 2000 SP-3
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#8
gerryf

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http://support.micro...123120121120120

Scroll down to the CREATE NEW PERSONAL FOLDER FILE and follow the instructions there...
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#9
JoeSI

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The suggestion to go to Microsoft did not help so I went to a company called Juvio and let them fix the problem. I think they ended up making a new Mail Box like suggesed above and deleting the old one.

Edited by JoeSI, 08 February 2006 - 08:03 AM.

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