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online news video problem


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#1
fledgling

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Hi guys-

I was trying to watch a Dateline news clip and came up with this problem. The clip started url video.msn.com and showed a commercial which viewed perfectly. However, when the news clip started, it looked like a Jackson Pollock painting..just splashes of color moving around. Since the commercial came in good, why would the clip be bad?

My laptop is an Acer TM8104WLMI , Intel M760 (2.0 GHz, 533 MHz FSB, 2 MB L2 cache), ATI Radeon X700 128MB, 1 GB DDR2 533,Win XP Pro 2002 SP2

I tried other sites and some work perfectly but others are just splashes. Could this just be a security setting( I have Norton) or is it something with my video card??

Thanks in advance for any and all help and advice.
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#2
dsenette

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have you updated whatever media player you're using to view these files to the newest version?

also..have you updated your video card drivers (probably not the problem but never a bad thing to try)
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#3
fledgling

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have you updated whatever media player you're using to view these files to the newest version?

also..have you updated your video card drivers (probably not the problem but never a bad thing to try)



Thank you, Dsnette, for such a quick response... and solution. It was the media player. I ran the update and went from Win Media Player 9 to 10 and now the news clip looks fine (although the content is disburbing).

Again, thanks a bunch. :tazz:
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#4
dsenette

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sorry...i can only help with computer problems not social ones...hehehe glad you got it working
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