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Word and Normal Template


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#1
atoptions

atoptions

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When creating a Word document and then trying to save, it indicates something about changing the "Normal template". Do you want to save the new template? How do I resolve this template issue? I don't want to change the template to begin with. Thank you!
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#2
gerryf

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are you saving whatever you are doing as a template? (.dot extension)

How did you create this file?
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#3
atoptions

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I am assisting someone with this. It is my understanding that he goes into Word and creates a document. When he saves it, it sometimes asks if he is changing the normal template. He wants to save the document not as a template but as a standard Word document in .doc format. He created the file by opening Word, typing his document and saving. It is when he wants to save that it asks him about changing the normal template.
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#4
gerryf

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is the extension .dot?

If not, I suspect a corrupt template issue

Close Word

Start > Search *.dot
check look in hidden and system folders for advanced search.

Delete all instances of normal.dot

Word will recreate normal.dot (the normal template file) on restarting
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