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dr. watson postmortem debugger


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#1
bshugrue

bshugrue

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hello,

i am new to this site, but don't know where else to turn. My PC has recently begun to not let me access files on my desktop. I can open programs, such as Microsoft Works, Internet Explorer, some software titles, my Nikon picture viewer, and some other stuff. But I can't get into any folders i've made, or the recycle bin, or even my control panel functions. I can access some of the files, for example i can go thru my email account and attach my resume, but i cannot get into my resume file on the desktop.

When i try to open the folders, my PC seems to freeze up, it gets stuck on the "hourglass" icon. Eventually it unfreezes, the desktop refreshes, and i get an error report referencing Dr. Watson Postmortem Debugger.

Any advice out there? I am at a loss, but i can't imagine a "postmortem" problem being very good.

Thank you- Brian
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#2
coachwife6

coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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