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Problem uninstalling a n antivirus software


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#1
Sincor

Sincor

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Hi guys !!!
i am so sorry to bother you but i have a problem trying to uninstall an old antivirus F-secure
i notice this problem when i was trying to install a new antivirus but this tells me that i need to uninstall f-secure antivirus before, and then it tells me to go to panel control ->add and remove programs
but i can not find it i don't know what to do can you help me please?
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#2
DeSade

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Sounds like a left-over key in the registry
do this

start/
run/
type in regedit/
click ok/

HKEY_CURRENT_USER expand by clicking the +/
software expand/
delete any file that says F-Secure (highlight press delete on keyboard)

Repeat this process for HKEY_LOCAL_MACHINE

reboot then try your programme.
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#3
Sincor

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sorry it didn't work
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#4
DeSade

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It didn't work or you didn't find any entries?
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#5
Sincor

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I erased all the entries that had the name f-secure and it didn't work it keeps saying that i need to uninstall it first thanks
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