You recently solved my malware problem but I have subsequently made a stupid error concerning CleanUp! During the installation of Service Pack 2 there were warnings about lack of disk space and so i was prompted to free up some memory. I completed a disk clean up in the normal way and also deleted some music files to free space. A further message came up prompting me to again free up some space. In a moment of madness I ran CleanUp! forgetting that it should not be ran when other programs are being used. After CleanUp! finished its run I was prompted to restart but I delayed this for the obvious reason that i was in the middle of installing Service Pack 2. On completion of installing Service Pack 2 I was prompted to restart and so I did. Since then I have been unable to reboot at all. Each time the Windows logo comes up the computer automatically reboots. I've tried starting up in safe mode but still it fails. After disabling the automatic restart on system failure a message comes up informing me:
STOP: C0000135 {Unable to Locate Component}
This application has failed to start because winsrv was not found. Reinstalling the application may fix the problem.
I am obviously very concerned about this as i fear i have got rid of very important files whilst running CleanUp! Is there anything i can do to resolve this? I am now using a friend's computer to access my GeekstoGo account.
I hope you can help.
Many thanks for your time
Jane