[tnc4eva]

I'm sorry if this is the wrong place, but I'm unsure of where to post this.
I keep getting a message about Registry Cleaner at startup. I apparently have 144 problems that they can fix, but they only do 20 for free, and I have to purchase the program to fix the others.
My question is this - Is this a legitimate program? Should I download and fix the problems? I have scanned with Ad-Aware, Spy-Bot, and McAfee Virus scanner and corrected any problems they found, but I do still have some problems with pop-ups etc.
Thank you, Charla

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Hi tnc4eva! Welcome to G2G!

Please go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Good luck!

Fenor

[Fenor]

Hi tnc4eva! Welcome to G2G!

Please go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Good luck!

Fenor

[Spike]

Hi there tnc4eva, welcome to Geeks To Go Forums.

80% of the time, programs that fix some problems for free and then ask to pay, are fake and do not really work. (Its a scam)

Here is a good FREE Registry Fixer:
RegistryFix

You may have malware. Please follow these instructions:

Please download
"Hijackthis" (Click on the link) and run Hijackthis with log. Save the log file here:
Malware Removal - HiJackThis Logs Go Here (Click on this link)

When you have followed all these steps. A Geeks To Go Staff will help you fix your problem.

Thank you and goodluck.

[macten]

I would forget about that registry cleaner. I would spend the money on a good anti-spyware program like Spy Sweeper or counter Spy. I used to use the free ones but the 2 I just mentioned are far superior. Counter Spy found 3 comercial key-loggers on a friends pc. The free ones will never find key-loggers. You can get a free trial here:

http://www.sunbelt-s...py-Download.cfm

make sure you download the latest definitions before you run it. Also, using Firefox will cut down on the amount of spyware on your system.

[macten]

Looks like Fenor has given some good advice. Use that as a starting point.....

[tnc4eva]

Thank you all- I went through the START HERE steps (except the HiJack This). If I continue to have problems, I'll run a log and post it in that forum. Thanks again. Charla