[grifter]

Hey folks, after moving house and re setting up my system i boot everything up and my monitor seems to be showing things slightly too bright and with bad contrast. I've compensated by trying to alter the settings on the monitor but I think it might be something else. It's bearable, but I do think somethings up.

any ideas what it could be?

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What type of monitor is it
crt, lcd?
digital, analogue?

make and model?

[DeSade]

What type of monitor is it
crt, lcd?
digital, analogue?

make and model?

[grifter]

it's a viewsonic va702 lcd, digital

[DeSade]

I have had a look and best I can tell is your have knocked the backlight out of alignment.

Take it back and have it repaired under warranty, (it should be covered). If you leave it you may cause a heat build up from the light.

[grifter]

omg, I've never had to take pc stuff back before. I bought it in malaysia, taking it there isn't an option but it should still be under warranty like you say, will my local shop take it?

[achilles becqx]

if thats a lcd monitor u should have an auto configuration or auto adjustment button on the monitor on screen display, use that and if that does not work then try for the color settings on ur monitor and chk out and reply if that does not work

[DeSade]

omg, I've never had to take pc stuff back before. I bought it in malaysia, taking it there isn't an option but it should still be under warranty like you say, will my local shop take it?

My apologies I read the viewsonic site wrong in regard to warranties.
Here is the text.

# To obtain warranty service, please contact ViewSonic Customer Support for a Return Authorization number (RMA). You will be required to provide

1. A copy of the dated sales slip.
2. Your name.
3. Your address.
4. The serial number of the product.
5. A description of the problem.
6. Mobile and wireless products, customer should provide the user name and the password in order to access the device and perform warranty service.

# Bring or ship the product prepaid in the original container, with the associated accessories, to ViewSonic or any ViewSonic authorized service center.
# For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.

Edited by DeSade, 05 February 2006 - 07:15 PM.