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Email downloading problem


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#1
punjabimunda

punjabimunda

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:tazz: :) :) :) :)

I am not able to download or send my email using Microsoft or Thunderbird. There seems to be virus or a spyware that seems to take control the computer. I have had the same problem before and I re-formtted the entire computer and problem went away. Now the problem is here again and the ISP and every other person has infomred me that Port 25 is being hijacked by a email virus. I can continue to use my computer for other normal tasks. I however, cannot send or receive any emails.

Now another computer in the same network is having the same problem.

Please Help..

Thanks

Sanjay Arora
Punjabimunda
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Please visit this page and scroll down to Step 5.
Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.
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