Someone suggested that i download the drivers from the lexmark website. So, i have and when the download is 100% i have to click on an icon to finish the download, i do and up pops another window informing me that spooler service is unavailable.
I emailed lexmark and they emailed me back with this:
go to "start", click on "control panel", the click "admin tools" and click "services", highlight "printer spooler" and Click "start". Then the service should start.
I did as they said and i get a new pop saying "error 1068-dependency service or group failed to start"
HELP!!!!!!!!!!!!!!!! I need my printer!!! Any help would be appreciated!!! Thanks, Michelle