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Involuntary Reboot

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Len Trimlett

Len Trimlett


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Help --- I am using a Compaq Presario 1510 Windows XP laptop. The machine has just come back from the shop with a 512meg ram chip replaced that was bad. A new 100 GIG Hardrive has been installed. Windows Explorer after installs and software install is showing 89.7 Gigs of Free Space. So the motherboard is recognizing the full 100 Gigs.

The glitches in memory and hard drive were detected with PC Doctor!!

I went to the System Icon in the control panel and unchecked automatic reboot to tell me if the reboot was due to an identifiable system problem.

Windows XP Professional was newly installed yesterday.

I looked at the start menu and could not find the event logs.

Inspite of unchecking automatic reboot the laptop rebooted involuntarily after 8 minutes this morning. Last night it rebooted 6 times in 4 hours involuntarily at places from in the reboot process to randomly during various programs.

Where do I go next? Any ideas???

Len Trimlett
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Retired Tech

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Check the temperatures and the video adapter first

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

Click the + next to computer then sensor, wait a minute then look at the temperatures, post them if you are unsure whether they are correct or not

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything
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Len Trimlett

Len Trimlett


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Thanks Keith---I did download Everest -- Thank You.

Sensor Temp Results as Follows:

Sensor Type--
Analog Devices ADM 1031(SMBus2Ch)


Motherboard 53 deg. Celsius (127 deg F)

CPU 42 deg. Celsius (106 deg F)

Seagate ST9100824A 37 deg. celsius (99 deg F)

Cooling Fan

CPU- 9926 RPM

Summary Report:
--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Generator TRIMLETT
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2006-02-06
Time 22:12

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX (DirectX 9.0c)
Computer Name TRIMLETT-D1BC2A

CPU Type Intel Pentium 4, 2200 MHz (22 x 100)
Motherboard Name Compaq Presario 1500
Motherboard Chipset Intel Brookdale i845MP
System Memory 1024 MB (DDR SDRAM)
BIOS Type Compaq (05/09/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Video Adapter MOBILITY RADEON 7500 (32 MB)
Video Adapter MOBILITY RADEON 7500 (32 MB)
3D Accelerator ATI Mobility Radeon 7500 (M7)
Monitor Plug and Play Monitor [NoDB] (12266626)

Audio Adapter Intel 82801CAM ICH3-M - AC'97 Audio Controller [B-1]

IDE Controller Intel® 82801CAM Ultra ATA Storage Controller-248A
Floppy Drive Floppy disk drive
Disk Drive ST9100824A (93 GB, IDE)
Optical Drive TOSHIBA DVD-ROM SD-R2102 (DVD:8x, CD:8x/8x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

C: (NTFS) 95393 MB (91183 MB free)

Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network Adapter Intel® PRO/100 VE Network Connection
Network Adapter Sony Ericsson 802.11b Wireless LAN Adapter (
Network Adapter Sony Ericsson Wireless WAN Adapter
Modem SoftV92 Data Fax Modem
Modem Sony Ericsson GC79 Wireless Modem

USB1 Controller NEC uPD720100A USB OpenHCI Controller (v1.0)
USB1 Controller NEC uPD720100A USB OpenHCI Controller (v1.0)
USB2 Controller NEC uPD720100A USB 2.0 Enhanced Host Controller (v2.0)
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

COMMENTS ---- One Thing I am going to do is order a new power cord and battery. The power cord may be acting up.I suspect it. That is a nice program.

Thanks -- Len Trimlett
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Retired Tech

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Fastest fan speed I have seen

You could look at re-installing the adapter drivers from the CD which came with the PC or get the latest ones from ATI, their cards need .net framework which may not have been put back on so a visit to Microsoft Update will answer that


There is a service pack and a hotfix to get as well
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