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PC problem


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#1
WendyH

WendyH

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Hi, have just found this forum and hope someone can help with my problem.
I know how to use a computer (well just about LOL) :tazz: but have not got a clue how it works :)

My problem is the whole thing freezing when I run AVG, Spybot, Ad-aware, Panda activescan and Shockwave Daily jigsaw (yes I'm addicted :) ) They all run two thirds of the way through then the whole PC freezes, CTL. ALT. Delete doesn't work nor the restart button, only solution is to turn off at the wall and restart.

All other programs website run fine.

Today I removed AVG SPYBOT CCLEANER AD-AWARE PANDA and REGISTRY MACHANIC and installed a 6 mths free trail of F-SECURE ANTI VIRUS 2006 but when I ran this it also froze !

I am using IE and Networked with the other 2 PC in the house.

If you need more details please ask :)
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#2
Retired Tech

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Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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