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Seagate 200 GB External HDD Problem


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#1
Daz Gib

Daz Gib

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Hi,
I bought a Seagate 200GB about a month ago. I use it mainly for video storage and playback. Files are no greater than 80MB. I have about 10GB worth of Videos (Mostly Music) It worked perfect (super fast transfer and playback) for the first 2 weeks. Then all of a sudden (ie. I changed nothing with the PC) when playing back files they would skip and play very choppy and transfer s would slow down to about 20 minutes to move an 80MB file from it to my internal HD.

So I emailed Seagate, He said it could be a physical problem because their online tests detected nothing and neither did chkdsk or defrag or even a full re format made a difference. Therefore he recommended that I try it in another computer - So i did in my mate's laptop except this time through Firewire instead of USB 2.0.

Finally - I thought I had cracked it. It was super fast again and flawlessly playing files for an hour. So I copied over a few gig to it to see if the transfer s were right. They were (for a few miutes) Then they suddenly dropped again and back came the choppy/skippy playback and dead slow transfer rates.

I emailed him again tonight with my findings and I await his reply

I have googled my problem and it seems that there is a worldwide problem with Seagate's external hard drive's not just particularly my 200GB Model

What can I do - Im pulling my hair out - I need advice. Someone Please Help - What Are My Options?

Thanks in Advance
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#2
Thebinaryman

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well, seagate should take it back, and give you your money back. or at least a replacement drive. if it is a big enough problem, they are responsible, and it does not look like there is a way to fix it.
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#3
Daz Gib

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Thanks, They are sending me details on how to return it - Im in Ireland, the postage will probably be huge but once it get's sorted. They will then send out a replacemnet. Thanks for the reply binaryman
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