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Aol update messed up win xp


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#1
dbot

dbot

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my dad automatically received the latest aol update as he was signing off last night, today he could not click on aol at all, so he tried system restore - no restore points - so he did system recovery - it gets to the the very ast blue screen where you can cick finish and freezes on that blue screen that says thank you

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#2
gerryf

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I think we need to know how he did a system recovery and by what means

System recovery might mean something different.

Generally speaking, he ought to start the system recovery over
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#3
dbot

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F8 on start up gives 3 options safe mode
safe mode command prompt and system restore - (windows)
no cds were put in
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#4
dbot

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let me correct my last post - system resote would not work no restore points it said system recovery, windows would attempt to recover itself
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