[Jo Cole]

Problems with DVD player... been ok for over a year now but a few days ago each time I put a DVD in to watch, a message kept popping up saying there was no disk in the drive (even though there was) Now its not even saying that, but a message comes up saying "Error Code 00002711 - unable to load file *1MP " Athough it shows as installed on the list, when I go to add/remove programmes to remove it a message comes up saying "An installation support file cannot be installed. The system cannot find the file specified " ....Any ideas what it is or is it something I've done to cause this...Hope you can help...Jo Cole

[Advertisements]

reinstall your DVD software

[gerryf]

reinstall your DVD software

[Jo Cole]

reinstall your DVD software

Already tried that...but nothing exactly as before.

[eliminator]

I had this problem put it in dvd burner drive

[gerryf]

uninstall again in add/remove, then drop into c:\program files\powerdvd and delete the powerdvd folder.

Then reinstall

[mcpscomp]

If the DVD you have in there was one of those you wrote then more then likely your DVD reader too old and not support the media.
-Or you can try a known good,real dvd in the reader with power dvd
-Or you can try the media in the drive that wrote it with power dvd
Personaly I love Power DVD.