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windows update problem, and more


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#1
smithxx99

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1-) WHEN I PRESS WINDOWS UPDATE ICON NOTHING COMES. Also i see something that says microsoft update
and when i press this icon this comes out: error loading winn\system32\muweb.dll


2-)when i load microsot word this warning comes out: this document could not be registered. it will not be possible to create links from other documents to this document

3-)do i need message queuing installed in my xp pro sp2?

4-)when i load a cd, it says: the windows installer is not working... is either in safe mode, or not installed properly. i go to services make it work again, but then it will fail again.
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#2
gerryf

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let's work on 1 first

Start > run, type
cmd
<enter>

In the black box type each line followed by an enter
net stop wuauserv <enter>
net stop bits <enter>
rmdir /s /q %systemroot%\SoftwareDistribution <enter>
sc config wuauserv start=auto <enter>
sc config bits start=auto <enter>


Install the following two MS packages

http://www.microsoft...&DisplayLang=en

http://www.microsoft...&DisplayLang=en


regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmgr.dll
<enter>

start > run, type,
regsvr32.exe qmgrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupd...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft...&displaylang=en]http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.
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#3
smithxx99

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thank you so much ... my god is working now... can you tell me what cause this problem?
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#4
gerryf

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Just a dynamic link library became unregistered...happens sometimes when a i/o fails on the registry and a key gets corrupted

now, for 4

get the ms installer redistributable

http://support.micro...om/?kbid=884016

install, reboot
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#5
smithxx99

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i'm having so many problems with sp2 i want to unistall it. i want sp1 back...
do you think i can save sp2 in a cd .... then continue with sp1 ? thanks
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#6
gerryf

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not sure what you mean...save in a cd...you mean, put it on a cd?

You can download the IT version, put it on a cd, and install at a later date or another other machines not connected to networks

http://www.softpedia...P-SP2-RTM.shtml
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#7
smithxx99

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windows installer part 2: installed windows installer and still doesn't work... i notice it that when i reboot the computer the service stops.
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