Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

XP cable internet issues


  • Please log in to reply

#1
roxybaby

roxybaby

    Member

  • Member
  • PipPip
  • 21 posts
Hi,

I just upgraded one of my computers to Windows XP home edition (I was previously running Windows 98 SE). While the computer runs fine and recognized most of my hardware automatically during installation, it doesn't recognize my ethernet card so I can't connect to the internet to register XP. None of the program files for the ethernet card are on the computer. I have a product recovery CD from Dell, but to be honest I'm not exactly sure what to do. Any help would be greatly appreciated!
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
do you mean that the drivers just didn't install?

if you right click on my comptuer > manage > device manager...do you see your ehternet card there? it should have a yellow ? next to it? if so go to www.dell.com and enter your service tag number to download the new drivers for the ethernet card...(of course.. i mean download the drivers to the computer you're using right now and transfer them over to the other ocmputer in whatever fashion you see fit)
  • 0

#3
roxybaby

roxybaby

    Member

  • Topic Starter
  • Member
  • PipPip
  • 21 posts
Thanks for the fast reply! I went in to my device manager and hmmm, the card is listed in there under Network Adapters(Intel 82559 Fast Ethernet LAN on motherboard). No yellow question mark. Maybe this is a problem with my ISP?
  • 0

#4
roxybaby

roxybaby

    Member

  • Topic Starter
  • Member
  • PipPip
  • 21 posts
I was able to resolve this issue. Thanks for pointing me in the right direction, dsenette!
  • 0

#5
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
what was the resolution?
  • 0

#6
roxybaby

roxybaby

    Member

  • Topic Starter
  • Member
  • PipPip
  • 21 posts
With your help, I figured out that it was a software problem and not a hardware problem. I contacted my ISP, and they were able to help me set up the internet connection.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP