[redwave250443]

A machine running Windows98 encountered IE6.0 error since installing a new software operation was performed on this computer.


The phenomenon is that run IE6.0 and type a website in address bar, then a error box 'send error report .....' pop up at once, all IE windows will shut down automatically when click 'Ok' button.

The OS was re-installed for at least three times that resut shows the IE would appear error for sure and couldn't run well once the software was installed in this machine. If I attempt to uninstall the software from machine, the issue still appeared again.

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I am lost

The operating system is windows 98 or xp?

What software are you installing (other than Internet Explorer 6?

[gerryf]

I am lost

The operating system is windows 98 or xp?

What software are you installing (other than Internet Explorer 6?

[redwave250443]

The operating system is Windows 98 with IE6.0 updated.

I am installing a Kingsoft Powerword a kind of software of translation.

[gerryf]

Uhm, wrong forum...going to move it

But it works until you install the Kingsoft Powerword?

[redwave250443]

Before installing the Kingsoft Powerword, IE works well.

[peterm]

After uninstalling the software did you do a repair on IE6
Go to control panel > add remove programs highlight ie6 click on
remove then choose th option to fix IE6

[redwave250443]

I have updated IE latest version throuth Windows update, error still appeared.

[peterm]

Am I right that you did a complete reinstall of windows 98.
If this is right how did you do the reinstall.

[redwave250443]

Your guess is right that I sure reinstall Windows 98.

But IE still works poor once I install the translation software 'Kingsoft Powerword'.

I navigate to Microsoft support web to search documents about it, however, no any hint was not found.

Thanks.

[peterm]

I tried to search the kingsoft powerword site but you need to be a registed user to access the help center
So I am sorry I am out of ideas and I can not check on the FAQ of the web site

Edited by peterm, 13 February 2006 - 05:14 PM.