[josh_jasper]

i am inexperienced with this kind of stuff. i am having a problem with any icon or folder that is on my desktop and with my computer folder and any other folder in the start button area. whenever i click on a icon or on my computer folder, my computer freezes and i have to restart it. i can obtain file through a seperate program like photoshop though.
after i click on my computer and the system freezes, Dr. Watson Postmortem debugger pops up.
any suggestions????
any help is greatly appreciated

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Edited by admin, 18 February 2005 - 04:14 PM.

[einsteins dad]

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Edited by admin, 18 February 2005 - 04:14 PM.

[coachwife6]

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.