Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

DvD problem


  • Please log in to reply

#1
Pearlie

Pearlie

    New Member

  • Member
  • Pip
  • 6 posts
This is a problem I started having recently. I bought my computer last year, a Dell Inspiron 9200 with Xp Pro. last year shortly after receiving my computer, my CD drive wouldn't spin/play any type of disc. I wrote Dell, and they sent me a new drive, This one is a Samsung CDRW/DVD. (reconditioned)
Now, I am having problems again, but my warranty has expired just the other day! So, I want to know if this is something I can fix with your help, or if I would need to Contact Dell and buy a new drive.

Here's the problem:I watch all my movies on my computer, and just recently, within the past couple of months, the movie will just "freeze up" as though someone pressed pause. It happens after the movie starts getting good at over half over. I have tried updating drivers, and going through the "troubleshooter" without success. The discs aren't damaged at all, and I'm currently using the latest version of "Power DVD" that came with my system.
Yesterday, It did this, and I played the rest of the movie in WMPlayer.
Today, when it froze up, I ejected the DVD, and felt the bottom of the tray was very warm. I restarted the computer, after giving it a couple of minutes to cool down (popcorn time) and it played the rest of the movie without any problems. It does this randomly, which makes it difficult for me to put a finger on, but now it's happening more frequently. It does this regardless if my computer has been just booted or if it has been on for awhile.

Any advice you can give would be greatly appreciated, and if you need to know some more specifics about my system, feel free to ask, or G-mail me at:( edited out email address to prevent SPAM) Thanks in advance. -P

Edited by coachwife6, 13 February 2006 - 05:09 AM.

  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
I would begin by opening the case and cleaning out the dust bunnies...it sounds more like a heat issue than anything else.

Clear the vents, clear the fans, make sure everything is moving freely

This should be done with the pc off and a can of compressed air

Hold the fans with your finger or a pen while blasting them with air...the compressed air will spin the blades beyond specification, and could burn out the bearings.
  • 0

#3
Pearlie

Pearlie

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Thanks, I will try that. It would make sense, as my computer IS in the same room with my parrot, and cockatiels......
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP