[parimon]

My wife has a Dell Dimmension 8200 desktop which has served us well for a couple years now. A few weeks ago we started having mouse problems where the pointer would disappear. The mouse still works because you can still click on things, you just can't see where the mouse is on the screen making it very difficult to click on what you want. To rememdy the problem I just reboot the computer and it works fine for a while, but it seems to be happening more and more frequently. I've tried a different mouse, switching the port its using, getting a USB adapter plug, and have run every anti-virus program I have. I am now using her old mouse, which is a Logitech MX510 infra-red, and I haven't had a single problem with it. So whatever the issue is, it has to be on with her machine. Does anybody have any idea's on how I can fix this problem?

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two ideas,,,the first is to install new video drivers for the pc...you can get them from the dell website.

The second is a corrupt mouse icons...but let's take the easier one first.

[gerryf]

two ideas,,,the first is to install new video drivers for the pc...you can get them from the dell website.

The second is a corrupt mouse icons...but let's take the easier one first.

[parimon]

I always keep my nvidia cards updated from the nvidia website. The Dell website's nvidia driver goes back to 2003. I will install that driver though to see if it helps. Thanks for the response...

[gerryf]

Download driver cleaner pro from here:

http://www.driverhea...ead.php?t=76416

Install it.

Download the latest (or in your case, use the original) driver for your videocard.

Start > Control Panel, choose add/remove applet

Remove any drivers or utlities for your card.

Reboot into safe mode, by tapping f8 key at startup, about once a second...you will be given a text mode menu....choose safe mode

Run driver cleaner pro and select the video driver you had from the drop down menu and let driver cleaner wipe out all the remaining files from the uninstall.

reboot into normal mode...cancel the hardware installation wizard.

Use the driver setup routine you downloaded above to reinstall the driver.

[parimon]

This solved my problem. Thank you much for the help

[gerryf]