Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Black Screen Boots Problems on XP Pro


  • Please log in to reply

#1
nobbyburton

nobbyburton

    Member

  • Member
  • PipPipPip
  • 173 posts
Have had XP PRo running for a while now, no problems at all
Get home from work, screen had frozen, wife hadnt touched it (apparently)

hit reset button, and after bios startup, is unable to boot xp
goes black screen
first time after waiting ages, message came up saying

Windows could not start...following file missing or corrupt
Windows\system32\config\system

I've looked at other articles about using XP disk,and using recovery console
tried this and first time, I got the option of 2 installations to try and repair
Option 1) Winnt, my old windows 2000 that must still be hanging around from when that died
Option 2) Windows, my XP

Chose option 2 and ran chkdsk as that fixed my dads pc before
didnt do much for mine, other than remove the option of number 2
I am unable to access c Windows now, get the message access denied

Please advise any help as I want to use the MS article

MS article 307545, but even when i type md tmp, get access denied

I do have a very old version of XP Pro, one that doesnt appear to have the repair option as I went down that road, pressing f8 to do install etc
But the repair option was not there
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
So this

Option 2) Windows, my XP

no longer appears from the recovery console?
  • 0

#3
nobbyburton

nobbyburton

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 173 posts
correct, it was there but is no longer
if i choose option 1, then try and access c windows

i get access denied
  • 0

#4
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
well, crap....

let me try to explain what I think happened. Part of your harddrive is damaged and it happened to be a fairly important part that contained the registry hive for the system configuration.

The chkdsk /r fix you did was a good option and while it attempted to fix the issue it could not. You didn't do anything wrong, it was just a bad break. (neither did your wife, so don't blame her)

The long and short of it is that the windows installation is no more...you will not be able to repair it.

Your best bet at this point is to reinstall windows, either to a different directory yet again, or to wipe it out and start over....or, if your machine has a recovery partition or recovery disks, to run a repair that way. If possible, choose a non-destructive recovery

Do you have data on this machine you need to recover?
  • 0

#5
nobbyburton

nobbyburton

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 173 posts
yes theres data on there i would like to keep, apart from the disk being a check list of what applications i will need to re-install, i also want to keep the outlook folders, favourites and anything in my documents

i understand if i reinstall xp, i will over-write my documents as a minimum

I'm tempted to get a new HDD and install XP onto that, at least id hope not to lose any data using that option, just the time of re-installing everything, and finding all the bloody disks!!

what could have caused it, virus?
  • 0

#6
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
not usually...harddrives do not last forever, but in many cases it is simply the fact that the harddrive is constantly being written to and read from and sometimes an error occurs--usually not so severe as yours.

A new harddrive would not be a terrible idea as it could be the drive is in trouble, but you can do this in several ways without buying a drive

You can
A) move the drive to a second machine, and copy the data
b) move the drive to a second machine and rename c:\winnt, c:\windows, c:\program files and c:\documents and settings, and then reinstall windows on the drive but do not format
c) start the system using a rescue CD like BART's PE and rename the above files

this will retain those folders and allow you to access them again after the reinstall
  • 0

#7
nobbyburton

nobbyburton

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 173 posts
i currently have 2 HDDs of 40gb
one (d) i kept for storing photos etc
© had all my program files on, as well as XP

if i got new HDD, could i run all 3 disks permanently?
I would need to copy data from the corrupt c to the new HDD
Would I have to connect old c first, then copy all of that data onto the new HDD, then

connect old d afterwards to use as the slave storage drive as it is now?
  • 0

#8
nobbyburton

nobbyburton

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 173 posts

i currently have 2 HDDs of 40gb
one (d) i kept for storing photos etc
© had all my program files on, as well as XP

if i got new HDD, could i run all 3 disks permanently?
I would need to copy data from the corrupt c to the new HDD
Would I have to connect old c first, then copy all of that data onto the new HDD, then

connect old d afterwards to use as the slave storage drive as it is now?

i am awaiting delivery of new hard drive, any tips on what order i should try and get my pc back to where it was
ive got sp2 downloaded onto a usb key, which i'll load straight after my xp has been installed
likewise zone alarms, before i set up my broadband access again, is there anything else i should consider
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP