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Movie files: Random crashes and IE error message


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#1
Suspiria

Suspiria

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Hello everyone...

I just ran a search on my problem and couldnt find any useful hints :tazz: My problem:

My dell laptop has been running perfectly smooth for over a year now. Suddenly I get an error message when opening certain movie files that used to work perfectly. I double-click on them, but instead of playing everything freezes and the error message that goes something like "IE has encountered an error and must close..." comes up. This will happen for Winamp+Windows Media Player+DivX.

I have run virus scans, spyware, everything...Nothing helped. I am really not sure what caused this. The only program I recently started using that I have not before is IRC. Perhaps that caused it?

Either way, I was turned onto Hijack this by users here. I have a log saved after my first scan. If there is no private info on there, I'd like to post it. Is is safe just to copy+paste the whole thing? Let me know.

Or...are there other solutions to my problem?

EDIT: I should add that I reinstalled all my movie players. That did not help.

Edited by Suspiria, 14 February 2006 - 09:51 PM.

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#2
gerryf

gerryf

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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