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lsass.exe error


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#1
ltbrown123

ltbrown123

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After a power failure one of my computers displays a dialog box titled "lsass.exe - system error" with the following message:

[i]"When trying to update the password the return status indicates the value of the current provided password is not correct"

The computer then reboots only to do the same thing again and again and again and again.............I think it has something to do with a corrupt registry, but I am not sure. I have tried booting in the safe mode and tried a non-destructive restore. E-machine w/Windows XP Home SP2

Thanks in advance......
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#2
Fenor

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Hi ltbrown123! Welcome to G2G!

Do you have a password set for the account in question?

Fenor
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#3
ltbrown123

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The system never had one that I know of.
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#4
Fenor

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What I suggest you do is a REPAIR INSTALLATION of windows, using the link in my signature as a guide. Don't worry, after doing this all your programs will still work and you won't lose any files or settings. All this does is replace your operating system files (C:\WINDOWS). You will need to redo all windows updates after doing this.

Please note that not all OEM Windows XP cd's support this repair option. Please post back if you are unable to do the repair and we will pursue other options.

Fenor

Edited by Fenor, 15 February 2006 - 07:11 AM.

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#5
ltbrown123

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This machine only came with a restore CD, no OS disk.

Edited by ltbrown123, 15 February 2006 - 07:14 AM.

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#6
Fenor

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You could try the fix on THIS site BEFORE trying the repair installation.

Fenor
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